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Prepare for the Salesforce Certified Associate Exam
Introduction
Welcome to the Course (0:32)
Our Study Method (1:12)
About Emily (0:34)
About Jeremy (0:44)
About the Exam (10:00)
About this Course (1:05)
Glossary Overview (0:36)
Associate Trailmix Notes (2:34)
Create a Developer Sandbox (2:55)
Salesforce Ecosystem 32%
Introduction to the Salesforce Ecosystem (0:27)
What is Salesforce? (6:09)
What is Trailhead? (8:43)
What is the Trailblazer Community (2:04)
Trailhead Playgrounds (1:46)
Salesforce Help (1:55)
Customer 360 (2:07)
Sales Cloud (1:36)
Service Cloud (2:32)
Marketing Cloud (1:37)
Experience Cloud (0:54)
Nonprofit Cloud (0:46)
Commerce Cloud (1:01)
Einstein Analytics (0:51)
Mulesoft (0:39)
Health Cloud (0:47)
Sustainability (0:38)
Clicks vs. Code (3:34)
Careers and Roles on the Salesforce Platform (3:59)
Scrum and Agile Development (3:15)
Salesforce Trust (2:44)
Practice Question Walkthrough: Salesforce Ecosystem (2:10)
Quiz 1 Salesforce Ecosystem: Additional Practice Questions
Quiz 1 Answers
Navigation 28%
Introduction to Navigation (0:36)
App Launcher (1:35)
App Exchange (3:29)
Sandboxes (3:00)
Salesforce Setup (5:02)
Personal Settings (1:49)
Company Settings (3:53)
Adding Users (3:43)
Salesforce Global Search (2:04)
List Views (8:02)
Lightning Page Customization (3:42)
Lightning Knowledge Setup (2:26)
Practice Question Walkthrough: Navigation (2:09)
Quiz 2 Navigation: Additional Practice Questions
Quiz 2 Answers
Data Model 25%
Introduction to Data Model (0:32)
Accounts in Salesforce (2:35)
Contacts in Salesforce (2:12)
Opportunities in Salesforce (2:13)
Cases in Salesforce (2:24)
Leads in Salesforce (1:59)
How everything relates to Accounts (2:44)
What are Objects? (1:38)
Standard vs Custom Objects (2:22)
Relationships (3:18)
What are Fields? (1:29)
Creating Custom Fields (5:29)
Picklist Fields (4:27)
Formula Fields (6:27)
Rollup Summary Fields (3:31)
Page Layouts (4:51)
Record Types (4:24)
How Record Types, Page Layouts, and Profiles work together (2:32)
Overview of Salesforce Security (7:41)
Profiles (3:35)
Permission Sets and Permission Set Groups (3:19)
Field Level Security (2:38)
Roles and Role Hierarchies (3:55)
Sharing Rules (3:11)
Public Groups (1:03)
Manual Sharing (2:50)
Sharing Sets (1:01)
Practice Question Walkthrough: Data Model (2:39)
Quiz 3 Data Model: Additional Practice Questions
Quiz 3 Answers
Reports and Dashboards 15%
Introduction to Reports and Dashboards (0:40)
Quickstart Creating a Report (7:56)
Report Types (1:42)
Report Formats (3:44)
Report Filters (5:54)
Limits with Reporting (0:59)
Quick Start Creating a Dashboard (4:28)
Dashboard Components (5:48)
Dashboard Filters and Dynamic Dashboards (2:27)
Folders and Security (2:53)
Practice Question Walk Through: Reports and Dashboards (2:11)
Quiz 4 Reports & Dashboards: Additional Practice Questions
Quiz 4 Answers
Conclusion
Thank you so much for taking this course! (0:20)
Trailhead (0:29)
Reviews are extremely helpful! (0:25)
Let's Connect (0:31)
Full Practice Exam
Introduction to the Practice Exam (0:39)
Full Practice Test
Full Practice Test Answers
Practice Question Walkthrough: Navigation
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